This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

1. What Information We Collect

We collect personal data when you interact with our site. This includes:

  • Name
  • Email address
  • Phone number
  • Property address
  • Geolocation data (via your browser or IP address)
  • Referral source

We collect this information when you:

  • Submit your address or form
  • Use live chat
  • Enter information anywhere on our site
  • Provide feedback on our services

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver content and services you’re most interested in
  • To improve our website based on user feedback
  • To process submissions and deliver property offers
  • To follow up after communication via live chat, email, or phone
  • To send marketing materials via calls, emails, and text messages
  • To verify your property and contact information

3. Data Processing & Storage

We use Google Maps API to power address autocomplete and map geolocation.

When you submit your address, it is securely sent via Google Apps Script to a Google Sheet and synced into our internal Notion CRM.

All data is stored securely and only accessible to authorized personnel.

We do not sell, rent, or trade your data.

Google’s use of your information is governed by the Google Privacy Policy.

4. Cookies and Tracking

We use cookies and other tracking technologies to:

  • Understand user behavior and improve site experience
  • Track user preferences for future visits
  • Serve ads via Google AdSense and remarketing tools

You can disable cookies via your browser settings. Disabling cookies may limit certain functionality.

We may use tools like:

  • Google Analytics
  • Google AdSense
  • Google Remarketing
  • Google Display Network Impression Reporting

To opt-out:

Note: You can also use the “Manage Your Cookie Preferences” link above to adjust your consent choices at any time.

5. Third-Party Disclosure

We do not sell or trade your personal information to outside parties. Data may be shared with trusted service providers who assist in operating our website or CRM under strict confidentiality agreements.

6. Third-Party Links

Occasionally, we may include third-party products or services on our site. These third-party sites have their own privacy policies. We are not responsible for their content or activities.

7. California Online Privacy Protection Act (CalOPPA)

To comply with CalOPPA:

  • Users can visit our site anonymously
  • A link to this privacy policy is found in the footer of each page
  • Users will be notified of any privacy policy changes on this page
  • Users can update their personal information by contacting us via email

We honor Do Not Track (DNT) signals and do not use tracking cookies when DNT is enabled.

8. Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from children under 13. Our services are not marketed to children.

9. Fair Information Practices

If a data breach occurs, we will notify users via on-site notification within 7 business days.

10. CAN-SPAM Act

We collect your email address to:

  • Respond to inquiries and requests
  • Send service updates
  • Send marketing materials and follow-ups

To comply with CAN-SPAM:

  • We do not use misleading subject lines
  • We identify marketing messages clearly
  • We include our business address in each email
  • We honor unsubscribe requests promptly

You can unsubscribe using the link in any marketing email.

11. This site is protected by reCAPTCHA

The Google Privacy Policy and Google Terms of Service apply.

12. Contact Information

If you have any questions about this privacy policy, contact us:

Email: info@truedealhomes.com